Shipping policy

Shipping Policy

Store Name: Urhan Super Store
Email: mw4573358@gmail.com
Phone: 03337956477

Orders are processed after they are successfully placed and confirmed. We aim to process and dispatch orders as quickly as possible.

Processing times may vary depending on product availability, order volume, and other circumstances.

Estimated delivery times may vary depending on the customer's location and the courier service used.

Customers will receive available delivery information when their order is confirmed.

Delivery times may be affected by weekends, public holidays, weather conditions, courier delays, or circumstances beyond our control.

Shipping charges, if applicable, will be displayed or communicated to the customer before the order is completed.

Shipping charges may vary depending on the delivery location, order size, weight, or courier service.

Customers are responsible for providing a complete and accurate delivery address and an active phone number.

Urhan Super Store is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated customer information.

If your order is delayed, please contact us so that we can check the status with the relevant courier service.

Once an order has been handed over to the courier, delivery times may be outside our direct control.

If an order is confirmed as lost by the courier, we will work with the customer to determine an appropriate resolution.

Please inspect your package when you receive it. If your order arrives damaged or contains the wrong product, contact us as soon as possible.

Please provide your order details and, where appropriate, photographs of the damaged or incorrect item and packaging.

For questions regarding shipping or delivery, please contact:

Urhan Super Store
Email: mw4573358@gmail.com
Phone: 03337956477